Representative engagements across the Microsoft stack

Challenge. The core order platform ran on end-of-life servers with no disaster recovery. A single hardware failure risked halting fulfillment for hundreds of clinics, and seasonal load routinely degraded performance.

Solution. We designed an Azure landing zone — hub-and-spoke networking, Entra ID, and policy guardrails — then executed a phased, zero-downtime migration with database replication and a cutover validated against a staging environment. Autoscaling and Azure Monitor replaced the fixed-capacity hardware.

Challenge. MES and ERP ran in a single on-prem rack with backups that had never been restore-tested. An outage would idle two production shifts with no way to recover quickly.

Solution. We implemented an Azure Site Recovery topology with cross-region replication, codified recovery runbooks, and ran quarterly failover drills. Workloads were re-platformed onto managed IaaS with immutable backup retention — and restore-tested for the first time in the company's history.

Challenge. The retailer paid for peak capacity twelve months a year to survive a six-week surge, and had no visibility into which workloads actually drove cost.

Solution. We introduced FinOps practices — resource tagging, budgets, and Azure Cost Management dashboards — and re-architected the storefront onto Azure App Service with autoscale rules and Azure Front Door caching.

Challenge. Sales pipeline lived in disconnected spreadsheets with no single view of deals, no reliable forecast (accuracy hovered near 50%), and quotes were re-keyed into the ERP by hand.

Solution. We designed a Dataverse schema for accounts, opportunities, and quotes, implemented Dynamics 365 Sales with guided business process flows, and built a Power Automate integration to the ERP to end double entry.

Challenge. Client requests arrived across personal inboxes with no tracking, ownership, or SLA measurement — leading to missed commitments and no data to improve on.

Solution. We deployed Dynamics 365 Customer Service with a unified queue, automated case routing, SLA timers, and a client-facing status portal on Power Pages.

Challenge. Finance, inventory, and purchasing ran on three disconnected systems, forcing month-end reconciliation by hand (a nine-day close) and obscuring true stock positions.

Solution. We implemented Dynamics 365 Business Central across financials, inventory, and purchasing, migrated historical data, and integrated the warehouse scanners via a .NET connector.

Challenge. The firm wanted Copilot's productivity gains but held sensitive client financial data with years of accumulated file oversharing — a direct risk that Copilot would surface restricted content to the wrong users.

Solution. We ran a data-governance assessment across SharePoint permissions, sensitivity labels, and retention, remediated oversharing, applied Microsoft Purview sensitivity labels, and ran a scoped pilot with defined success metrics before broad rollout.

Challenge. Dispatchers manually read load tenders from a shared mailbox and re-keyed them into a legacy TMS with no API, capping throughput and losing winnable freight to slow quotes.

Solution. We built an event-driven intake pipeline (Microsoft Graph plus Azure AI Document Intelligence), a Copilot Studio agent using retrieval-augmented generation over the tariff knowledge base to draft quotes, a Dataverse system of record, and a .NET anti-corruption layer over the legacy TMS.

Challenge. Analysts spent hours searching thousands of regulatory documents; answers depended on who you asked, with no traceability back to source.

Solution. We built a retrieval-augmented assistant over an Azure AI Search index of the approved document set, with grounding, passage-level citations, and access scoped by Entra ID so analysts only retrieve what they are cleared to see.

Challenge. A decade-old .NET Framework application was unmaintainable, slow to change, and a growing compliance risk — but a full rewrite was too risky to the running business.

Solution. We applied the strangler-fig pattern: standing up new ASP.NET Core services behind a routing facade, migrating modules incrementally with automated tests and CI/CD, and moving workloads to Azure App Service. Release cadence moved from quarterly to weekly.

Challenge. Customer onboarding relied on brittle, hand-maintained scripts to sync data between the product and each client's ERP — slow (about three weeks each), error-prone, and impossible to scale.

Solution. We built an ASP.NET Core integration platform with a standardized API contract, an anti-corruption layer per external system, message queuing for reliability, and full observability via Application Insights.

Challenge. A small team manually processed renewals, profile updates, and event registrations by phone and email, consuming most of the staff week and frustrating members.

Solution. We built a full-stack .NET portal (ASP.NET Core with a modern single-page front end) on Azure, with Entra External ID for member sign-in, self-service renewals and registrations, and integrated payments.